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Home > About Us

ABOUT PALMER HOLLAND

We are a people-focused, employee-owned company committed to setting the global standard for business excellence.

About Palmer Holland

Established in 1925, today Palmer Holland is an employee-owned, independent North American specialty chemical and ingredient distributor of raw materials headquartered in Cleveland, Ohio, with 50+ account managers and ingredient consultants stationed throughout the United States and Canada. Discover how we're Dependably Independent.

Company Purpose

Overview

Our vision, mission, purpose, and core values are more than words—they are the drivers behind why we show up every day. At Palmer Holland, these drivers are instrumental in guiding our decisions, relationships, and growth. They shape how we support one another, foster collaboration, enhance our communities, and strengthen the Palmer Holland culture.

Mission

Using our comprehensive market knowledge and exceptional relationship skills, we continually work to create connections that bring value to our employee-owners, our principals, our customers, and the communities in which we live.

Vision

We will be the premier specialties distributor in North America by setting the standard for how business should be done and holding ourselves to that same standard.

Purpose

We strive to be a role model for the right way of doing business and to encourage other companies. to return to a more people-centric, service-oriented style of business built for the long term.

Our

Core Values

Powered by People

We prioritize our team, our partners, and our communities. Caring for each other is how we thrive.

Authentic Partnerships

We build lasting bonds by investing in meaningful connections, knowing that genuine partnership means we grow together.

Be the Standard

We do what's right—with honesty, respect, and the courage to make tough choices, even when the spotlight isn’t on us.

Move with Purpose

We embrace challenges with adaptability and determination, stepping up to make a difference with intent and confidence.

Ownership In Action

We're all in—independent, accountable, and proud to own every choice, challenge, and success.

Employee Stock Ownership Plan

What if your work helped grow your own financial future? Learn how our Employee Stock Ownership Plan lets you share in success.

Corporate Responsibility

Palmer Holland is committed to sustainable, responsible business practices that create lasting impact.

Certifications & Compliance

Established in 1991, ACD Responsible Distribution™ is a comprehensive program that sets rigorous environmental, health, safety, security, and sustainability standards for the chemical industry. The framework drives continuous improvement across chemical storage, handling, transportation, and disposal. Participation reflects a strong commitment to regulatory compliance, operational excellence, product stewardship, transparent community engagement, and responsible, sustainable business practices.

ISO 9001:2015 is an internationally recognized quality management standard developed by the International Organization for Standardization. Certification reflects a structured, customer-focused approach to continuous improvement, operational efficiency, and consistent product and service quality. Compliance requires annual internal audits, third-party surveillance audits, and triennial registration reviews. The framework promotes strong leadership, process discipline, data-driven decisions, supplier collaboration, and ongoing performance improvement.

Palmer Holland, as the premier specialty chemicals, ingredient, and raw materials distributor, is committed to meeting customer, principal, regulatory, and ISO 9001:2015 requirements, as well as to continuous improvement through the use of measurable quality objectives.

The Independent Lubricant Manufacturers Association membership offers unparalleled networking opportunities, access to important regulatory information, current news and a wide range of knowledge and expertise communicated through a top-tier trade magazine and e-publications. 

Learn more about ILMA.

The link below leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, application developers to more easily access and analyze data.

The Professional Manufacturing Confectioners Association (PMCA) supports education, research, and technical advancement within the confectionery industry. Membership reflects a commitment to product quality, food safety, and continuous improvement in manufacturing practices. Through PMCA, we stay connected to evolving processing technologies, ingredient innovation, and regulatory developments. Active involvement strengthens technical expertise, industry collaboration, and our ability to support confectionery manufacturers with informed, forward-looking solutions.

Membership in the American Coatings Association reflects our commitment to advancing the paints and coatings industry through innovation, regulatory leadership, and responsible manufacturing. ACA promotes science-based policy, environmental stewardship, and technical collaboration. Through active engagement, we stay aligned with evolving regulations, emerging technologies, and industry best practices—strengthening our ability to support customers with compliant, high-performance solutions.

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