Got what it takes to work at Palmer Holland?

Palmer Holland is looking for a Customer Care Representative. 

 

Essential tasks of the position include:

  • Interact with customers on a daily basis via phone, email, fax and in person
  • Communicate with customers, warehouses and freight carriers with regard to expediting sales orders, carrier transit times, warehouse cut off times, customer complaints, concerns and/or requests for problem resolution and requests for product information
  • Work closely with other PH departments (i.e Supply Chain/Accounting/Sales teams) to ensure timely order fulfillment, appropriate payment/collections procedures, and complete customer satisfaction
  • Assure customer orders are processed and completed in a manner that exceeds customer expectation 

 

Requirements:

  • A minimum of five years related work experience in customer service
    • A four-year degree from an accredited university (preferred)
  • Experience in distribution OR the chemical industry
  • Excellent verbal and written communication skills
  • Excellent data entry and typing skills
  • Intermediate to Expert level MS Office skills and general comfort with technology
    • Familiarity with Sage CRM and Sage ERP X3 (preferred)

 

If you think you are a fit for this position and want to work with the great people at Palmer Holland, please submit your resume through the Palmer Holland website at PalmerHolland.com/about/work-with-us/apply.

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