Palmer Holland Enhances Market Serviceability With Realigned Sales Team

Cleveland, OH – January 29, 2019 – Palmer Holland, a leading national specialty chemical and ingredient distributor of raw materials, announced today it has realigned its sales team forming a market-specialized sales force.

Up to this point, the Palmer Holland sales team was organized by regions designated purely upon geographic location. Moving forward, the realignment structures the sales team based upon market vertical: Agriculture, CASE, Health & Nutrition, Lubricants, and Plastics. This reorganization was guided by customer feedback uncovered during a 2018 Voice of the Customer (VOC) engagement project.

“The sales team, driven by market vertical team leadership, is specifically charged to meet principal growth objectives and deliver the needed service platforms to customers,” said Palmer Holland’s President, C. Bradley Steven. “Our realignment allows each account manager to focus on his or her individual area of the specialty chemical and ingredient industries. I am very excited about the heightened level of technical acumen, responsiveness, and service that will result from our efforts.”

“During the VOC project, our customers told us the most important attribute they expect in their account manager is ‘knows/understands my business and industry,’ said Palmer Holland’s Chief Innovation Officer, Charlie Laurie. “Aligning our sales team by market allows us to exceed our high technical and service standards to better provide customers and principals with singularly-focused industry knowledge.”

Customers can expect to receive increased technical insight accumulated through concentrated experiences as well as a higher level of product and application expertise from focused and specialized training. Principal partners will have the best of both worlds; specialized market-based sellers and the breadth of Palmer Holland’s national sales team in addition to the creation of a more manageable line of site to key sellers.

For more information, please contact your Palmer Holland Account Manager or email info@palmerholland.com

 

Announcing Drew Ursic As Midwest Region Sales Manager

 

Cleveland, OH – Effective Immediately – Palmer Holland, a national specialty chemical and ingredient distributor, is proud to announce that it has named Drew Ursic as Midwest Region Sales Manager.

Ursic joined the Palmer Holland team in 2011 as an Account Manager-In-Training and moved to the Midwest Region as an Account Manager in 2012. He will relocate to the Chicago area sometime in the next several months in order to be more centrally accessible to his team.

A few of his main responsibilities include communicating with senior executives to establish and execute sales goals for the region, collaborating with principals to implement growth strategies, assisting in the professional growth of his team, and ensuring the Palmer Holland team provides customers with the technical knowledge needed for success.

For more information, please email info@palmerholland.com or visit the Palmer Holland website at www.palmerholland.com.

 

About Palmer Holland
Established in 1925 as Palmer Supplies Company, today Palmer Holland is a national specialty chemical and ingredient distributor of raw materials with its headquarters in Cleveland, Ohio and 40+ account managers stationed across the United States. We are a private, employee-owned company which allows us greater flexibility in the marketplace and a dedicated platform for long-term success. This flexibility allows us to provide our customers and principals with the most effective and efficient solutions. Our partners are rooted in the areas of CASE (coatings, adhesives, sealants, elastomers), lubricants, personal care, agriculture, health & nutrition, and plastics market. For more information about Palmer Holland, please visit the company's website at www.palmerholland.com.